Case Management
125-C Whiting Street, New Britain, CT 06052
(860) 229-2711

Case Management services provide short-term community advocacy and long- term case management assistance to help consumers lead lives of independence and choice in their community settings. Clients are assisted as they return to the community following hospitalization, and support and discharge planning is provided while clients are still hospitalized. The program helps consumers learn what is needed to successfully manage symptoms and obtain entitlements, education, and employment. Case Management links consumers to all available and relevant services and helps them advocate for themselves whenever necessary and possible. The majority of services are provided with and by clients in their own homes or community settings. The Case Management staff is fluent in English, Polish and Spanish.

Next Steps
125-C Whiting Street, New Britain, CT 06052
(860) 229-4830

Next Steps services provide flexible, intensive long-term case management to consumers transitioning from hospitalization or homelessness and living in public housing in New Britain and Bristol. The program helps consumers learn what is needed to successfully manage symptoms and obtain entitlements, education, and employment. The majority of services are provided with and by clients in their own homes or community settings.

Supported Housing
125-C Whiting Street, New Britain, CT 06052
(860) 229-4830

The Supported Housing program provides long-term intensive case management assistance to help consumers stay in their housing of choice. The program aids individuals who are homeless, have a mental illness/addiction, or who have HIV/AIDS and are willing to participate in professional care. Staff provides liaison support with landlords, entitlement offices, health care, and other community stakeholders. Languages spoken include English, Jamaican Patois and Spanish, and towns of service include New Britain, Bristol, Plainville, Southington, Plymouth, Berlin and Burlington.

Modified Assertive Community Treatment Team (MACTT)
92 Vine Street, New Britain, CT 06052
(860) 826-4985

The Modified Assertive Community Treatment Team (MACTT), funded by the Substance Abuse and Mental Health Services Administration (SAMHSA), serves chronically homeless persons living in Permanent Supportive Housing (PSH) who suffer from mental illness, substance abuse and/or co-occurring disorders whose symptoms continue and jeopardize their housing stability. The program goal is to help clients reduce their substance abuse and become more successful in managing their mental health symptoms, while increasing their employment options in a client-driven system of care.