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Family Counseling Centers
CMHA provides individual, couples, family and group psychotherapy for those experiencing personal, emotional, interpersonal relationship, family and parenting, and substance abuse problems. The counseling program is staffed by licensed marriage and family therapists, social workers, and counselors, as well as board certified psychiatrists and APRN’s.

26 Russell Street
New Britain, CT 06052
(860) 223-2778

92 Vine Street (CHAP program)
New Britain, CT 06052

(860) 223-9291

58 Main Street
Terryville, CT 06786

(860) 589-6333

100 Commercial Boulevard
Torrington, CT 06790

(860) 482-8561

120 Park Lane Road
New Milford, CT 06776
(860) 354-4135

315 Main Street
Lakeville, CT 06039

(860) 435-2529


Office hours:

9 am to 5 pm Monday through Friday, with evening hours by appointment.

The New Britain program is open until 8:00 pm on Tuesday through Thursday, The Lakeville program is open until 7:00 pm on Tuesday and Wednesday.

Torrington program is open Monday from 8:00 am-8:00 pm, Tuesday-Thursday 8:00 am-6:00 pm, Friday 8:00 am-5:00 pm, and Saturday 9:00 am-1:00 pm.

The New Milford program is open Monday & Wednesday from 12:00-7:00 pm, Tuesday & Thursday from 10:00 am-7:00 pm, and Friday from 9:00 am-6:00 pm

Family Based Recovery     Click here to see this program featured on NBC 30 news!
26 Russell Street, New Britain, CT 06052
(860) 223-2788

The Family Based Recovery Program is an in home service program which provides family recovery and substance abuse treatment to families who have identified substance abuse issues and a child(ren) under 2 years old in the home. The program also provides individual, family and group therapy and child attachment treatment. Clinicians work with child behavioral issues, housing, transportation and other basic needs of families. Services are provided between the hours of 9:00 am to 8:00 pm, and crisis team coverage is also provided.

Young Parents Program (YPP)
26 Russell Street, New Britain, CT 06052
(860) 223-2778

The Young Parents Program assists young parents in completing their high school education, developing healthy pre-natal habits, and delivering a healthy baby, thus increasing the mother and her baby’s chances of becoming self-sufficient members of communities and families.
The program offers parent education, case management and educational linkage, and professional referrals and access. Admission is available to any pregnant young woman in the West Central Connecticut School System. Services are free to students in the New Britain School System, and to those falling under poverty guidelines.

STEP Program
26 Russell Street, New Britain, CT 06052
(860) 223-2778

STEP offers intensive parent training groups to equip parents with tools to improve behaviors of children who are experiencing severe behavioral problems or have been suspended/expelled from pre-school or kindergarten due to extreme and dangerous behaviors.

Community Housing Assistance Program (CHAP)
92 Vine Street, New Britain, CT 06052
(860) 223-9291

CHAP provides case management to DCF-referred adolescents age 17 -21 as they move from foster care to their first independent apartment. The team provides counseling and identifies goals to foster independent living and works with clients to establish an education and budget plan, as well as nutrition, interpersonal, parenting, housekeeping, and safety skills. The program serves clients in New Britain, Meriden, West Hartford, and Bristol.

Intensive Family Preservation (IFP)
100 Commercial Boulevard, Torrington, CT 06790
(860) 482-8561

The IFP program provides in-depth, at-home psychiatric and clinical assistance on a 24-hour seven-day-a-week basis for families at risk of having children removed, or whose children have returned from out-of-home placement. A range of clinical and concrete services are provided, including parenting education, advocacy, counseling, crisis intervention, life management, and problem solving. Reunification services are designed to stabilize and support the family system.

Intensive Safety Planning (ISP)

100 Commercial Boulevard, Torrington, CT 06790
(860) 482-8561

The ISP program provides in-home care for DCF-referred families and addresses the safety factors that led to the placement of the children. Clients are taught necessary skills to create a safe, nurturing home environment.
Program hours are 9:00 am-5:00 pm Monday-Friday, with 24-hour on call coverage.

Foster Care Clinic

35 Park Lane Road, New Milford, CT 06776
(860) 354-4135

The Foster Care Clinic provides assessments of children who are being placed in Department of Children and Families (DCF) foster care for the first time. A clinician, pediatrician and dental hygienist provide a comprehensive multidisciplinary examination including medical, dental, mental health and/or developmental, substance abuse screening and psychosocial components for children and youth referred by the Department of Children and Families. Evaluations are performed between 9:00 am and 5:00 pm Monday through Friday, as needed by DCF referrals.

Parent Education Program

100 Commercial Boulevard, Torrington, CT 06790
(860) 482-8561

35 Park Lane Road, New Milford, CT 06776
(860) 354-4135
26 Russell Street, New Britain, CT 06052
(860) 223-2788
The Parent Education Program is sponsored by the Connecticut Council of Family Service Agencies (CCFSA) and serves parents who are undergoing a divorce. The program, a court-required education course offered by the Northwest Center since 1994, helps parents learn how to lessen the pain and impact of divorce on their children.

The program runs once per month from 10:00 am-4:00 pm on Saturdays in Torrington; 10:00 am-4:00 pm on Sundays in New Milford;  and 5:30-8:30 pm every other week on Tuesday and Wednesday in New Britain.

Foster and Adoptive Support Team (FAST)
965 South Main Street, Waterbury, CT 06706
(203) 596-9724

FAST supports foster and adoptive families through a range of services, allowing children to live in safe and stable home settings and averting disruptions
Services include
• Preliminary in-home child and family assessment
• Service plan development
• Behavior support
• Crisis intervention
• Case management
• Respite
• Additional service identification
• Referral/transition planning
• Coordination of care with Department of Children & Families (DCF) and community providers

Community Support Program (CSP)
315 Main Street, Lakeville, CT 06039
(860) 435-2529

CSP is the only program in the Northwest corner for people living with long-term chronic mental illness. The program is a recovery-based model that is client-centered and offers on-site individual and group therapy, recovery support services in the community, medication management, social support groups, and ongoing advocacy. CSP provides support to clients so they can function independently in the community.

Monday, Thursday & Friday 9:00 am-5:00 pm and Tuesday & Wednesday 9:00 am-7:00 pm.

Focus on Kids Program

100 Commercial Boulevard, Torrington, CT 06790
(860) 482-8561
35 Park Lane Road, New Milford, CT 06776
(860) 354-4135
26 Russell Street, New Britain, CT 06052
(860) 223-2788

Focus on Kids assists high conflict, separated, divorced, or divorcing parents in acquiring skills to work together in parenting. The goal is to increase parental focus on the children and thereby decrease the conflict between them as it relates to parenting. Focus on Kids is designed to assist parents learn to make parenting decisions for themselves without the intervention of the legal system. The program emphasizes communication and offers many opportunities to practice skills and techniques to lessen conflict in making parenting decisions. Based on the premise that given the skills and tools to do so, parents are the best decision makers for their children, Focus on Kids results in positive effects for the children of divorce, keeps decision making the responsibility of the parents, and is more timely and cost effective than lengthy court processes.

Days and Hours of Service:
Monday 8:00 am-8:00 pm; Tuesday-Thursday 8:00 am-6:00 pm; Friday 8:00 am-5:00 pm; Saturday 9:00 am-1:00 pm.

Reconnecting Families Program (RFP)
26 Hart Street, New Britain CT 06052
(860) 827-1511
RFP is an intensive, home-based program works to return children who are still in foster care to their biological families through a permanency plan. The program coordinates efforts with the Connecticut Department of Children and Families (DCF), the biological family, and the foster parents to ensure the most stable transition process possible.

RFP case workers service each family’s needs, whether it be helping them find work, applying for aid, getting electricity turned back on, or whatever problem may be a barrier to the child returning home.  RFP case workers also work with foster parents to help them serve as models for the biological families, to become a part of the reunification experience, and to release the child from their care.

Retired & Senior Volunteer Program (RSVP)
100 Commercial Boulevard, Torrington, CT 06790
(860) 482-8561

RSVP provides active seniors (55 and over) with rewarding ways to use their lifetime of experience to help others by linking them with a variety of volunteer options. RSVP participants are involved with everything from distributing food for the homeless to working in hospitals and shelters. America Reads with RSVP, an affiliated program, matches senior reading tutors with children in grades K-3.